This building is owned by the Lionshield, a merchant company based in the city of Yartar, over a hundred miles east. They ship finished goods to Phandalin and other small settlements throughout the region, but this outpost has been hard hit by banditry. The most recent Lionshield caravan due in Phandalin never arrived.
The master of the Phandalin post is a sharp-tounged human woman of thirty-five named Linene Graywind. She knows that bandits have raided Lionshield caravans, but she doesn’t know who is responsible.
In a back room, Linene keeps a supply of armor and weapons, all of which are for sale to interested buyers. Linene has a few scruples, however, and won’t sell weapons to anyone she thinks might be a threat to the town. Among those with whom she refuses to do business are the Redbrands. She warns the characters that the ruffians are trouble and advises them to avoid The Sleeping Giant tap house.